Your confirmed appointment isn't just a personal commitment to your wise and kindly healthcare practitioner; it's a financial commitment to a very small business that makes budgetary decisions based upon that projected income. That income is what allows us to exist in the marketplace and to help you and many others feel better on a regular basis. When you reserve your appointment, that time is for us to focus entirely on you, and thus we don't schedule anyone else for the same time. If you fail to show up, or if you cancel your appointment at the last minute, we have lost the time to help someone else and the income that allows us to pay our bills.
All patients at Very Well Traditional Acupuncture, as a part of their intake, sign an agreement that they will give at least 24 hours before canceling an appointment or be responsible for the full time-of-service cost of that appointment. (Health insurance does not cover missed appointments.) This fee will automatically be charged to the credit card we keep on file.
By making an appointment on our online scheduler, you agree that the credit card with which you reserve your appointment will be charged this full appointment fee in the case of not showing up at all (or too late to begin a procedure) or failing to give 24 hours notice to cancel. (To confirm its validity, this card may also be automatically charged $1.00 at the time of reservation . . . this will be refunded within a week.)
Please be assured that your card will not be charged outside of these circumstances. Otherwise you will pay the normal rate at the time of your service.
Thank you for your kind understanding.