Cancellation Policy
Your confirmed appointment isn't just a personal commitment to your kindly healthcare practitioner; it's a financial commitment to a very small business that makes decisions based upon that projected income. Those funds are what allow us to exist in the marketplace and to help you and many others feel better on a regular basis. When you reserve your appointment, that time is for us to focus entirely on you, and thus we don't schedule anyone else for that time slot. If you fail to show up, or if you cancel your appointment without enough notice, we have lost the time to help someone else and the income that allows us to pay our bills.
All patients at Very Well, as a part of their intake, sign an agreement that they will give at least 24 hours before canceling an appointment or be responsible for the full value of that appointment. (Health insurance does not cover missed appointments. Even if you have coverage for acupuncture, you will be charged the cash price of your appointment slot.) This fee will automatically be charged to the credit card we keep on file.
By making an appointment on our online scheduler, you agree that the credit card with which you reserve your appointment will be charged this full appointment fee in the case of not showing up at all (or too late to begin a procedure) or failing to give 24 hours notice to cancel. Please be assured that your card will not be charged outside of these circumstances. Otherwise you will pay the normal rate at the time of your service.
In limited cases, it is possible to get a refund: for example, if you missed your appointment due to a vital emergency or if you are able to reschedule within the same fiscal week.
How to Reschedule or Cancel Your Appointment
Prior to a full 24 hours before your appointment, you may click the link in your confirmation email, call our office assistant at (410) 865-9935, or email drdavid@getverywell.com.
The online scheduler will not allow you to personally make that change within 24 hours of your appointment. We will rely upon the time stamp of any email or voicemail message to determine your payment liability.
“After one acupuncture session, I noticed significant changes in my IBS symptoms. My symptoms were much milder, and I did not suffer any severe attacks for a week.”
Contact us.
(410) 865-9935 (call 9a to 5p, weekdays)
Very Well
at The Village of Cross Keys
2 Hamill Rd.
The Quad, Suite 311
Baltimore, MD 21210
Visit us.
Very Well
at The Village of Cross Keys
2 Hamill Rd.
The Quad, Suite 311
Baltimore, MD 21210
Call
(410) 865-9935 (call between 9a and 5p, weekdays)
Wellness for Baltimore.
Baltimore is known for the high quality of its health care, and acupuncture at Very Well is a part of that tradition. In 2021, we were voted “Best Acupuncturist” in the Baltimore Sun Baltimore’s Best Readers’ Poll. Tucked in a quiet corner of the Village of Cross Keys, our office is easily accessible by car and public transportation from all of Baltimore City, Baltimore County (including nearby Towson), and the surrounding region. Abundant parking. Near to shops, dining, parks, hiking trails… you can make a day of it!.